Core And Advanced Services
Remote Issue Resolution, Responsive On-Site Visits, and Scheduled On-Site Visits work together to resolve issues as rapidly as possible. Read More
Level III support is defined as any advanced support in the areas of server infrastructure, network infrastructure, and emergency response services. Read More
FIT business partners receive helpdesk services with both 24/7 and 9/5 offerings with a large pool of native English-speaking engineers. Read More
QUARTERLY BUSINESS REVIEWS
Focus-IT helps you remain compliant with our Compliance Assistance Management. The FIT architecture is born from compliance-based network segmentation, and is part of our core offering. Advanced compliance services are available for PCI DSS, HIPAA, SOX, SSAE 16, and others.
CONTINUOUS MONITORING 24/7
Twenty-four hours a day, seven days a week, FIT monitoring tools keep a watchful eye on your IT systems. The Focus-IT service desk is notified as symptoms occur and works to resolve those issues before they become a problem that impacts the business.
This service enables our business partners to stay focused on their own operations while FIT handles the blocking and tackling. Read More
Preventative Maintenance Services are a set of services offered to FIT Business Partners with the ultimate objective of providing a stable, dependable, and scalable network infrastructure through preemptive resolution of issues (before they become outages). Read More
As part of the Business Enhanced Architecture Roadmap (BEAR), FIT offers next-generation firewalls, which include IPS, Application Visibility, Content Filtering, and Malware Protection. Additionally, FIT manages Remote Access/VPN connections, Access Control, and provides a network design framework that enables compliance-based segmentation. Read More
Monthly reports include network health, on-site visit schedule, open project status, and customized variants of the QBR that are driven by customer request.
Virtual Chief Information Officer (V-CIO) services are provided to our customers to bridge the gap between business objectives and technology deployments. FIT can assist with the following areas many V-CIO services. Read More
FIT manages our business partners’ (AKA customers’) Line of Business (LoB) Application, Cloud, and Communication vendor relationships. From a support perspective, FIT will open trouble tickets, work with the application vendor for a solution, and bird-dog the application vendor towards viable results.
Enterprise-level engineering staff deploy secure managed wireless solutions. Featuring enterprise-level coverage, capacity, and capability. Read More
ONLINE MEETING SPACE/WEBEX
Cisco WebEx Meeting, Event, and Training Centers create cost-effective online and training solutions.
Unified Communications includes telephony, conferencing, presence/IM, mobile integration, business application integration, voicemail, attendant console, and premium end user experience. Let us show you how!
Video conferencing is better than being there. It reduces travel costs yet still includes face-to-face communication. Let us perform your assessment, create your design, and implement it. Read More
WHAT OUR BUSINESS PARTNERS SAY
They are knowledgeable, they’re responsive, they’re scalable, and they’re willing to work with you.
Tracy SmearmanActive Plumbing
Every time they say they’re going to do something, they do it…If there’s a better way to do it, they will find a better way to do it.
Kim SimcheckJayDee Enterprises
The quality of service is amazing.