Remote Issue Resolution, Responsive On-Site Visits, and Scheduled On-Site Visits work together to resolve issues as rapidly as possible.
Infrastructure support is defined as any advanced support in the areas of server infrastructure, network infrastructure, and emergency response services.
Options for 24/7 and 9/5 support based in the USA.
QUARTERLY BUSINESS REVIEWS
MIT Quarterly Business Reviews (MIT-QBR) identify clients’ current state and the gaps between industry-standard-based best practices.
CONTINUOUS MONITORING 24/7
Twenty-four hours a day, seven days a week, MIT monitoring tools keep a watchful eye on your clients’ IT systems.
MIT Asset Management takes the cost and complexity out of managing our clients’ IT environments.
MIT is proactive in managing our client’s environments’, eliminating problems before they happen.
As part of the MIT onboarding process, our clients receive a high-level security assessment.
Monthly reports include network health, on-site visit schedule, open project status, and customized variants of the QBR are available to our clients.
Virtual Chief Information (V-CIO) services are provided to our clients to bridge the gap between our business objectives and technology deployments.
MIT manages our clients’ IT-related vendors.